CRM Executive – Collection
Job Description
Getting payments on time is just as important as making the sale, and Job Vista is hiring CRM Executives for collection work across Gujarat. You will keep customer relationships warm while making sure pending amounts are cleared on schedule.
Key responsibilities
- Contact customers by phone, message and visits to remind them of pending invoices in a courteous way.
- Maintain an outstanding report and update the status of every promise to pay.
- Coordinate with the sales and accounts teams to resolve billing disputes and short payments.
- Record received payments, cheque details and bank transfers accurately in the system.
- Escalate difficult cases to the manager with a clear history of follow-ups.
- Share a weekly collection summary and suggest ways to improve the cycle time.
- Send regular reminder statements and keep a clear note of every conversation.
Who can apply
Freshers are welcome and candidates with collection or accounts experience are encouraged to apply. A graduate degree, preferably in commerce, is suitable, and a 12th pass candidate with strong communication can also apply. Customer service and telecalling experience carries over very well to this role.
Skills that help
Polite but firm telephone manner, Gujarati and Hindi fluency, comfort with Excel, basic Tally knowledge, patience and a systematic approach to follow-up are the strengths that matter.
Work locations
These positions are in Surat, along with some openings in Ahmedabad, Vadodara and Navsari for trading and manufacturing firms.
Salary and growth
Pay depends on your skills and experience, and the range shown on this page is a guide. Good recovery work can lead to senior CRM, credit control and accounts management roles.
How to apply
Choose Easy Apply on this page to upload your resume, or message us on WhatsApp and a team member will guide you. Share your experience in follow-up or accounts work so we can shortlist you for a suitable opening. Job Vista never charges candidates any fee.
