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Terms, Privacy & Refund Policy

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Effective date: 01 April 2024

Operated by: Job Vista, a sole proprietorship, at 348, Unique Square, Dabholi, Katargam, Surat, Gujarat, India (“Job Vista”, “we”, “us”, “our”). Website: jobvista.in (the “Website”).

By accessing, browsing, registering on, or using the Website or any of our services, you (“you”, “User”) confirm that you have read, understood, and agree to be bound by these Terms and the Privacy and Refund policies below. If you do not agree, do not use the Website or our services.

1. Definitions

  • Candidate / Job Seeker — an individual using the Website to find employment or career services.
  • Employer / Client — a company or entity engaging our hiring/recruitment services.
  • Services — recruitment, career guidance, resume-building, employer hiring, and IT consulting & development services.
  • Contract — a signed engagement agreement with an Employer.
  • SOW — a Scope of Work document for IT consulting/development.

2. Eligibility

The Website and Services are intended only for persons 18 years of age or older. By using the Website you represent that you are at least 18 and legally capable of entering a binding agreement. We may refuse, suspend, or terminate access to anyone at our sole discretion.

3. Acceptance & Changes to Terms

These Terms, together with any Special Conditions, Contract, or SOW applicable to a specific engagement, form the entire agreement between you and Job Vista. Where a signed Contract or SOW conflicts with these Terms, the Contract/SOW prevails for that engagement. We may modify these Terms and the Website’s structure, appearance, and content at any time without prior notice. Continued use after changes constitutes acceptance. The “Effective date” above indicates the latest revision.

4. Services & Charges

4.1 Recruitment services for Candidates — Free

Our recruitment services are completely free for Candidates. We do not charge any joining fee, registration fee, placement fee, or post-joining fee at any stage. Career guidance is also free. We never authorise anyone to collect payment from Candidates in our name.

Fraud warning: any person or communication demanding payment from a Candidate in the name of Job Vista is fraudulent - do not pay, and report it immediately to info@jobvista.in. We accept no liability for money paid to such fraudsters.

4.2 Resume-building services — Paid, non-refundable

Resume-building/CV services are paid. Charges depend on the Candidate’s profile, CV type, and number of pages, and are quoted before work begins. All resume-building charges are strictly non-refundable once payment is made. No revisions or corrections are included unless expressly quoted and agreed in writing at the time of purchase.

4.3 Hiring services for Employers — Paid, contract-governed

Employer hiring services are paid. All charges, replacement/guarantee days, and terms are set out in an individually signed Contract between Job Vista and the Employer. Both parties sign and mutually agree to the Contract terms. All payments made by Employers are non-refundable. Any unused balance is fully transferable and may be applied toward any of our other available Services within twelve (12) months of the invoice/issue date; any balance not used within 12 months is forfeited and is not refundable or transferable thereafter.

4.4 IT consulting & development — Paid, SOW-governed

IT consulting and development services are paid. Charges and terms are governed by an individually agreed Scope of Work (SOW) document. The SOW is the final and controlling document for development details, deliverables, charges, timeline, assumptions, and conditions. In case of any dispute, the SOW is treated as the final agreement between the client and Job Vista. Any change, correction, addition, or development request outside the agreed SOW is chargeable separately as additional work. Unless the SOW states otherwise, ownership of delivered source/deliverables passes to the client only upon full and final payment; until then all work product remains our property. A warranty/bug-fix window of 10 days from delivery applies for defects in the agreed deliverables, or as specified in the SOW; this warranty excludes new features, scope changes, third-party failures, or issues caused by client modifications.

Scope, extra work & client-borne costs. Job Vista and its developer provide only software development and IT consulting services as per the agreed SOW. Only the work expressly listed in the SOW is included; any further change, improvement, additional time, additional development, extra module, or additional consulting requested by the client is chargeable separately. Any limitation arising from a programming language, an API’s requirements or rate limits, or the need for paid/subscription services (for example a VPS/server, hosting, domain, third-party API keys, licences, or SMS/email gateways) shall be borne solely by the client, and the developer is not responsible for constraints or features that such third-party or paid services impose or do not permit.

Advance payment. The advance payment is non-refundable once project development has commenced.

Payment & liability disclaimer. Payments are received solely towards professional software development and related technical services for the agreed project scope. The developer is responsible only for developing and delivering the software functionality defined in the agreed SOW, and shall not be responsible or liable for any misuse, unauthorised use, incorrect configuration, trading or financial decisions, business or financial losses, data loss, downtime of third-party services, or any consequences arising from the client’s use of the software. The client remains solely responsible for the use, operation, configuration, security, and activities performed through the software.

Lawful use only. The client must not request development of any illegal, fraudulent, or prohibited tool, feature, or system. Any such request will be declined and may be reported directly to the nearest police or judicial/consumer-protection authority.

Payments & official channels. Clients must pay only to Job Vista’s official current (bank) account as stated on our official invoice. Do not pay any amount to any individual claiming to act in the name of Job Vista. All communication must be through our official email info@jobvista.in only; we are not responsible for any payment made or instruction acted upon outside these official channels.

IT dispute jurisdiction. For IT consulting/development engagements, in addition to Clause 18, any dispute may be filed only before the competent consumer court / courts at Surat, Gujarat, India, which shall have exclusive jurisdiction.

5. No Guarantee of Outcome

Job Vista provides recruitment and related services on a best-effort basis. We do not guarantee employment, interview calls, hiring, candidate performance, project business outcomes, or any specific result. We do not create any employer–employee relationship between Job Vista and any Candidate or Client. A placed Candidate works under the employment, payroll, control, supervision, and instructions of the Employer/Client, and Job Vista is not responsible for salaries, conduct, performance, defaults, or any acts or omissions of any Candidate or Employer. We provide no TA/DA to any Candidate or Client for interviews.

6. Refund & Cancellation Policy

  • Candidate recruitment & career guidance: free of charge — no payment is taken, so no refund arises.
  • Resume-building services: paid and strictly non-refundable once payment is made. Revisions are not included unless separately quoted and agreed in writing.
  • Employer hiring services: all payments are non-refundable. Replacement/guarantee terms, if any, are governed solely by the signed Contract. Any unused balance is fully transferable to other Services within 12 months of the invoice date, after which it is forfeited.
  • IT consulting & development: payments are made against SOW milestones and are non-refundable. Cancellation, refund, or milestone terms, if any, are governed solely by the SOW. Work beyond the SOW is chargeable separately.
  • Except where expressly stated above, all payments to Job Vista are non-refundable. Taxes/levies, if any become applicable, are additional. Chargebacks or payment reversals made in bad faith may be pursued as recovery of dues along with costs.
  • We are currently not registered under GST; invoices are issued accordingly.

7. User Conduct & Prohibited Use

You agree not to, and not to permit others to:

  • provide false, misleading, impersonated, or fraudulent information, documents, or resumes;
  • use the Website or Services for any unlawful, defamatory, harassing, or fraudulent purpose;
  • attempt to gain unauthorised access to, probe, scan, or test the vulnerability of the Website, its servers, databases, or accounts;
  • introduce malware, viruses, bots, scrapers, or automated tools; scrape, harvest, or bulk-extract data; or overload/disrupt the Website (including DoS/DDoS);
  • circumvent, disable, or interfere with security, authentication, or access controls;
  • copy, reproduce, resell, or redistribute any part of the Website, Contents, or Services without authorisation;
  • post content that infringes any third party’s rights or violates any law.

We reserve the right to investigate, block, suspend, terminate accounts, preserve logs, and report suspected offences (including hacking, phishing, and fraud) to law-enforcement authorities. Unauthorised access or attacks may be prosecuted under the Information Technology Act, 2000 and other applicable laws, and we reserve all rights to civil and criminal remedies.

8. Privacy Policy

We collect and process personal data (such as name, contact details, resume, and profile information) to provide the Services, in accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian law.

8.1 Candidate consent to share data with Employers. By registering on the Website, submitting a resume, or sharing your resume/details with a recruiter through any medium (website, email, WhatsApp, phone, or in person), you expressly consent to Job Vista processing your personal data and sharing it with prospective Employers/Clients for recruitment and placement purposes. You may withdraw consent by writing to info@jobvista.in, in which case we may be unable to continue providing recruitment services to you.

8.2 Use and protection. We use personal data only for providing and improving Services, communication, and legal compliance. We apply reasonable technical and organisational safeguards to protect data, but no method of transmission or storage is fully secure, and we cannot guarantee absolute security. We retain data only as long as necessary for the Services or as required by law.

8.3 Your rights. Subject to applicable law, you may request access, correction, or erasure of your personal data by contacting the grievance email below.

8.4 Grievance contact. For any data-privacy request, grievance, or complaint: info@jobvista.in.

9. Cookies & Analytics

The Website uses cookies and similar technologies, including third-party analytics (such as Google Analytics), to operate the site, remember preferences, and understand usage. By using the Website you consent to such cookies. You may disable cookies in your browser, but some features may not function correctly.

10. Intellectual Property

All content, design, text, graphics, logos, code, and materials on the Website are the property of Job Vista or its licensors and are protected by applicable intellectual-property laws. You may not reproduce, modify, distribute, publicly communicate, extract, reuse, or resend any part of the Website without our prior written authorisation. “Job Vista”, the logo, and jobvista.in are our marks; unauthorised use is prohibited.

11. Third-Party Links & Content

The Website may contain links to third-party sites or job listings. We do not control and are not responsible for their content, accuracy, availability, or practices. Access to third-party sites is at your own risk and subject to their terms.

12. Disclaimers

The Website, Contents, and Services are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Website will be uninterrupted, error-free, secure, or free of harmful components, and expressly exclude liability for errors or omissions in the Contents.

13. Limitation of Liability

To the maximum extent permitted by law, Job Vista, its proprietor, and personnel shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, data, goodwill, business, or reputation, arising out of or relating to the Website or Services. In all cases, our total aggregate liability for any claim shall not exceed the amount actually paid by you to Job Vista for the specific Service giving rise to the claim (and shall be nil for free recruitment/career services).

14. Indemnity

You agree to indemnify, defend, and hold harmless Job Vista, its proprietor, and personnel from and against any claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of the Website or Services, your breach of these Terms, your content or data, or your violation of any law or third-party right.

15. Reputation & Non-Disparagement

Any false, malicious, or defamatory statement, review, allegation, or communication intended to harm the business, reputation, goodwill, or image of Job Vista may be pursued under applicable civil and criminal law. Nothing in this clause restricts lawful, good-faith feedback or statutory rights.

16. Force Majeure

Job Vista shall not be liable for any delay or failure to perform due to causes beyond its reasonable control, including acts of God, natural disasters, epidemics/pandemics, war, civil unrest, government action, power or internet failure, cyber-attacks, or third-party service outages.

17. Suspension & Termination

We may suspend or terminate your access to the Website or any Service, with or without notice, for any breach of these Terms, suspected fraud or security violation, or as required by law. Clauses that by nature should survive termination (payment, IP, disclaimers, liability, indemnity, privacy, governing law) shall survive.

18. Governing Law & Jurisdiction

This Agreement shall be governed by, and construed in accordance with, the laws of India. Any dispute, controversy, or claim arising out of or relating to this Agreement, including its formation, breach, or termination, shall be subject to the exclusive jurisdiction of the competent courts located in Surat District, Gujarat, India, only.

19. Severability & Waiver

If any provision is held invalid or unenforceable, the remaining provisions remain in full effect. Our failure to enforce any right or provision is not a waiver of that right or provision.

20. Contact

Questions, grievances, or notices: info@jobvista.in · +91 99788 85604 · 348, Unique Square, Dabholi, Katargam, Surat, Gujarat, India.