CRM Specialist
Job Description
Job Vista is hiring CRM Specialists across Gujarat to help businesses know their customers better and keep them for longer. You will run the CRM system, keep its data in good order and use it to make every customer interaction count. It is a good match for people who like systems, enjoy tidying data and want to see how small process changes lift customer satisfaction.
Key responsibilities
- Manage and update the CRM platform, fields, workflows and user access
- Keep customer and lead data clean and free of duplicates
- Segment customers for targeted campaigns, follow-ups and offers
- Set up automated reminders, emails and WhatsApp journeys
- Create dashboards and reports on retention, response times and satisfaction
- Train sales and support teams to use the CRM properly
- Gather customer feedback and suggest improvements
Who can apply
A bachelor's degree is the expected qualification. Freshers with a good grasp of data and customer service are welcome, and experienced CRM, customer success and sales operations professionals are encouraged to apply.
Skills that help
- CRM platforms such as Zoho, HubSpot or Salesforce
- Advanced Excel and data cleaning
- Customer segmentation
- Reporting and analytics
- Email and campaign automation
- Clear communication with teams
Work locations
Positions are based in Surat, with further options in Ahmedabad, Vadodara, Vapi and Ankleshwar. Tell us your preferred city when you apply.
Salary and growth
Your salary is decided by your skills, experience and how well you do in the selection process. Treat the range shown on this page as a guide. The next steps can be CRM manager, customer success head or marketing operations leadership.
How to apply
You can apply right here with Easy Apply, or start a chat on WhatsApp using the button on this page. Share your latest resume and your preferred city, and our recruiters will take it from there. Job Vista never charges candidates any fee.
